ORDERING PROCESS

We are focused on providing a very high quality customer experience.  It is important that we make the entire process from “cart to door step” as transparant as possible. 

cart icon

Add shoes to your Cart

Find your favorite shoes, and add to your cart. Enter your information at checkout. You can pay online with a credit card or complete offline payment.
WE ACCEPT ALL MAJOR CREDIT CARDS.

payicon

"OFFLINE" PAYMENT

We accept all major credit cards. After we receive your order you will be emailed a link to complete your payment securely.

order icon

Order confirmation

Once we have received your payment, our system will send out an updated email notifying you that your order is being processed.

sneakericon

SHOE PICTURES SENT

Every customer will receive detailed pictures of THEIR shoes prior to shipping to guarantee satisfaction.

shipping icon

SHIPPING & TRACKING

US customers will be shipped via Fedex or UPS using the fastest routes possible. Non-US customers will use the fastest route to their specific destination.

customer service line

CUSTOMER SUPPORT

Every customer will have access to a number they can text to for questions anytime during the ordering process.

Check out some examples of our QC pictures sent to customers below.

STILL GOT QUESTIONS?

Email us: info@sneakerdouble.net

 *All credit card payments require orders to be shipped to the billing address for new customers. New customers wishing to ship to an alternate address will be require to use Apple Pay or Cashapp for their first order.   After the first order is complete, we will allow shipping to an address other than the credit card billing address.